IndiGo ties up with Infiniti Software for revenue management platform

Domestic airlines IndiGo on Friday said it has partnered with Chennai-headquartered travel tech firm Infiniti Software Solutions to deploy the latter's advanced revenue management platform for group bookings.

Built to handle high volumes while simplifying and streamlining the process, the platform improves efficiency, accelerates response time, and enhances handling of group travel requests, IndiGo said.

In response to the growing demand for group travel, this cloud-native solution is now seamlessly integrated into IndiGo's operational framework, the airline said.

''Through this collaboration with Infiniti, and the adoption of GroupRM, we're not just streamlining our group booking processes, we're fundamentally enhancing how we interact with and serve our group customers,'' said Abhijit Dasgupta, Senior Vice President - Planning and Revenue Management at IndiGo.

The tool offers faster response time, scalability, dynamic adaptive pricing and passenger centric insights, among others, IndiGo said.

''This platform empowers us to deliver faster, smarter, and more personalized booking experiences tailored to the unique and evolving needs of group travellers and is a great fit for our long-term vision for a next-gen digital ecosystem,'' added Dasgupta.

''GroupRM is engineered to elevate operational agility and passenger satisfaction -- two critical pillars in today's competitive aviation industry,'' said Ananth Narasimhan, CEO of Infiniti Software Solutions.

With its fleet of 400-plus aircraft, the airline operates more than 2,200 daily flights, connecting over 90 domestic and 40-plus international destinations.

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