Empathy in Medicine: Dr. S N Basu's Guide to Patient-Centric Care
Dr. S N Basu's new book, launched by Union Minister Anupriya Patel, emphasizes the crucial role of communication in healthcare. It explores doctor-patient interactions, crisis communication, and empathy, urging healthcare professionals to prioritize human connection for improved patient outcomes and satisfaction.

- Country:
- India
Dr. S N Basu, head of obstetrics and gynecology at Max Super Speciality Hospital, emphasized the significant impact of communication on patient outcomes in her new book, 'Communication in Healthcare: Principles, Skills and Practices'. Launched by Union Minister Anupriya Patel, the book addresses the human connection in medicine.
In New Delhi, Minister Patel praised the book as a valuable resource for medical professionals and students aiming to create a more patient-centric healthcare system. The book covers critical aspects like doctor-patient conversations, team dynamics, and crisis communication, highlighting the importance of empathy and cultural sensitivity.
Dr. Basu, a pioneer in healthcare communication in India, shares practical examples and case studies to demonstrate how effective communication is a core clinical competence. Her accolades include the Nari Shakti Award and the Hamilton Bailey Prize, showcasing her dedication to transforming healthcare practices.
(With inputs from agencies.)