Consumer Commission Defends Eatery in Veg-NonVeg Debacle

A recent ruling by the District Consumer Disputes Redressal Commission in Mumbai has brought attention to a dispute involving vegetarian consumers who claimed their religious sentiments were hurt after allegedly being served non-vegetarian food.

The complainants argued that they had ordered vegetarian momos but received chicken momos instead from a local restaurant. Despite this claim, evidence presented, such as the invoice, indicated that they had ordered non-veg items.

Ruling in favor of the eatery, the commission emphasized the importance of consumer discretion in mixed-offer environments. The case was dismissed as the complainants could not provide substantive evidence of a service deficiency.

(With inputs from agencies.)