FTC Targets LA Fitness for Complex Membership Cancellations
The U.S. Federal Trade Commission has filed a lawsuit against LA Fitness and other chains for creating overly complex procedures to cancel gym memberships. The lawsuit claims members are forced to adhere to difficult processes such as meeting with specific, often unavailable, managers.
The U.S. Federal Trade Commission has launched legal action against the operators of LA Fitness and several other gym chains, accusing them of implementing unnecessarily difficult procedures for membership cancellations. According to the FTC's filing in a California federal court, gym members are required to navigate complex processes, which often include seeking out specific managers who are frequently unavailable.
The lawsuit filed on Wednesday targets Irvine, California-based Fitness International, which manages hundreds of gyms under labels like Esporta Fitness, City Sports Club and Club Studio. The legal move highlights a broader concern regarding consumer rights and contractual transparency in the fitness industry.
This action represents part of a larger campaign by the FTC to ensure businesses uphold fair practices and maintain transparency with consumers, particularly in sectors where recurring payments and memberships are prevalent.
(With inputs from agencies.)
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