Sam Altman: AI's Human Touch Still Irreplaceable

OpenAI CEO Sam Altman expressed optimism that AI advancements will not result in massive job losses as feared. Initially worried about AI's impact on employment, he now believes many roles demand irreplaceable human interaction. Altman shared insights at a Sydney conference, discussing expectations and industry trends.


Devdiscourse News Desk | * Altman Says Ai Has Not Yet Caused The White-Collar Job Losses He Once Feared * Openai Chief Admits He Was ​Wrong On Ai's Near-Term Social And Economic Impact* Says Human Interaction In Many ​Roles Limits How Far Ai Can Replace Workers By Scott ‌Murdochsydney | Updated: 26-05-2026 12:50 IST | Created: 26-05-2026 12:50 IST
Sam Altman: AI's Human Touch Still Irreplaceable
AI

OpenAI CEO Sam Altman has reassured that the rapid advancement of artificial intelligence (AI) technology will not lead to widespread job loss, a concern that once loomed large in technology discussions. Speaking at the Commonwealth Bank of Australia conference in Sydney, Altman admitted his relief that fewer white-collar jobs have been displaced as AI progresses.

During his discourse with Matt Comyn, the Chief Executive of CBA, Altman confessed that earlier forecasts by OpenAI overestimated some social and economic impacts of AI. Despite some industries experiencing AI-driven job replacements, such as HSBC, Amazon, and CBA itself, the anticipated 'jobs apocalypse' has not materialized.

Altman emphasized the irreplaceability of human roles in certain sectors. Though initially utilizing AI for managing Slack and email responses, he reverted to personal interactions, highlighting the importance of human touch in professional communication. Reuters suggests OpenAI may soon file for a U.S. IPO, eyeing a $1 trillion valuation.

(With inputs from agencies.)

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