DGCA Orders Shake-up at Air India Over Crew Scheduling Lapses

The Directorate General of Civil Aviation (DGCA) has taken decisive action against Air India, requiring the removal of three officials from their roles in crew scheduling due to significant oversights. The order, issued on June 20, reflects the regulator's commitment to ensuring aviation safety and compliance with established protocols.

Air India, a Tata Group enterprise, confirmed receipt of the DGCA's directive and has promptly executed the order. In the interim period, the Chief Operations Officer will oversee the Integrated Operations Control Centre to maintain rigorous adherence to safety and operational standards.

The DGCA's investigation revealed systemic failures, particularly in compliance monitoring and crew scheduling, following the transition to the CAE Flight and Crew Management System. These alarming breaches include the scheduling of crew without proper licensing and rest requirements, prompting urgent regulatory intervention.

(With inputs from agencies.)