Navigating the Gig Economy: Addressing Turnover and Social Security Challenges
The Indian gig economy faces high turnover rates as platforms experience a 20-30% monthly churn due to flexible work models. Industry leaders call for unified social security systems to support gig workers, with discussions focusing on insurance, health, and retirement benefits to improve stability in this growing sector.
The burgeoning Indian gig economy is contending with high turnover, as platforms endure a staggering 20-30% monthly churn exacerbated by the nature of ultra-flexible app-based work. Nikhil Dahiya, Director of Public Policy at quick-commerce unicorn Zepto, exclusively conveyed to ANI the challenges posed by such workforce volatility.
Speaking on the sidelines of the Stakeholders' Consultation on Opportunities and Challenges of Gig and Platform Workers in India, organized by FICCI-AIOE in partnership with the ILO and the Ministry of Labour and Employment, Dahiya stressed the need for cohesive social security nets for delivery partners. The gathering centered around refining grievance redressal mechanisms and revising the Labour Codes on Social Security.
Dahiya underlined that effective social security frameworks need emphasis on insurance, encompassing accident, health, and life coverages, along with maternity and old-age benefits as outlined in new labor codes. Dahiya also emphasized the supplementary income appeal for students and professionals and clarified the industry's unified stance on social security, highlighting ongoing collaboration with ILO to improve gig worker protections.
(With inputs from agencies.)
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