DoT to Hold Pension Adalat in Delhi for Telecom Pensioners and Family Pensioners

The Department of Telecommunications (DoT), Government of India, has announced a special Pension Adalat for pensioners and family pensioners associated with the Delhi Telecom Circle, aimed at resolving long-pending pension-related grievances.

The Pension Adalat is being organised by the Office of the Principal Controller of Communication Accounts (Pr. CCA), Delhi, and will specifically address pension issues concerning retired employees and family pensioners of:

• Department of Telecommunications (DoT)

• Bharat Sanchar Nigam Limited (BSNL)

• Mahanagar Telephone Nigam Limited (MTNL)

whose pension administration falls under the Delhi Telecom Circle.

Pension Adalat Scheduled for 23 June in New Delhi

According to the official announcement, the Pension Adalat will be held on:

• Date: 23 June 2026

• Time: 11:00 AM

Venue:Nivedita Srivastava Convergence HallSanchar Lekha BhawanOffice of the Principal Controller of Communication Accounts, DelhiPrasad Nagar, New Delhi – 110005

Officials said the initiative is intended to provide a dedicated platform for pensioners to seek resolution of longstanding pension-related problems directly through departmental intervention.

Grievances Older Than Six Months Eligible

The Pension Adalat will consider grievances related to:

• Pension settlement

• Pension disbursement

• Pension Payment Orders (PPOs)

• Service book maintenance

• Family pension matters

• Other pension-related administrative issues

However, only grievances that are:

• More than six months old as on 1 January 2026

will be eligible for consideration during the Adalat.

The Department clarified that:

• Court-related matters will not be considered

• Only pre-registered grievances will be taken up during the proceedings

Registration Mandatory Before Deadline

Pensioners and family pensioners are required to register their grievances in advance.

The last date for online submission and registration is:

• 10 June 2026

Grievances can be submitted through the following channels:

Email

• cca.dl-dot[at]nic[dot]in

Toll-Free Helpline

• 1800118119

Postal Address

Sanchar Lekha BhawanPrasad NagarNew Delhi – 110005

Officials advised pensioners to complete registration before the deadline to ensure their cases are included for review during the Pension Adalat.

Details Required for Registration

Applicants are required to provide the following information while submitting grievances:

• Name of Pensioner / Family Pensioner

• PPO Number

• Name of Last Unit at the Time of Retirement

• Date of Retirement or Date of Death

• Detailed Description of Grievance

• Contact Number

The Department said complete and accurate information will help authorities process grievances more efficiently.

Initiative Aimed at Faster Pension Resolution

The Office of the Principal Controller of Communication Accounts stated that the Pension Adalat reflects the Government’s commitment to improving pension administration and ensuring timely resolution of pension-related issues.

Pension Adalats are periodically organised by various government departments to:

• Reduce delays in pension settlement

• Improve grievance redressal mechanisms

• Strengthen communication with pensioners

• Simplify administrative processes

• Enhance transparency and accountability

For retired employees and family pensioners, pension-related delays often involve issues such as:

• Delayed PPO issuance

• Incorrect pension calculations

• Arrears settlement

• Missing service records

• Family pension transfer complications

The Adalat system allows pensioners to directly present their concerns before senior departmental officials for faster resolution.

Telecom Pensioners Form Large Retiree Community

Delhi Telecom Circle includes a large number of retired employees from DoT, BSNL, and MTNL, many of whom rely on pension benefits as their primary source of income.

Officials noted that strengthening pension services remains an important administrative priority given the increasing number of retirees and the complexity of pension administration systems.

The Department reiterated its commitment to ensuring efficient and responsive pension services for all eligible pensioners and family pensioners.