Flytxt Recognized Again in Gartner Magic Quadrant for AI in Telecom
Flytxt, renowned for its AI solutions in telecom and other subscription services, has been named a Niche Player in Gartner's 2025 Magic Quadrant for the second consecutive year. Its AI system, Niya-X, enhances customer engagement by providing autonomous and context-aware interactions, boosting decision speed and accuracy for CSPs.
- Country:
- United Arab Emirates
In a notable achievement, Flytxt has been recognized for the second consecutive year as a Niche Player in the Gartner Magic Quadrant 2025 for AI in CSP Customer and Business Operations. The company, specializing in enterprise AI applications, has reinforced its solutions with the introduction of Niya-X, its Agentic AI system.
Niya-X is designed to empower CSPs with enhanced conversational, proactive, and autonomous engagement capabilities, significantly minimizing human intervention while optimizing speed and accuracy in decision-making. This development enables communication service providers to swiftly adapt to market changes and customer demands.
Dr. Vinod Vasudevan, CEO of Flytxt, expressed that this recognition underscores their innovative market approach. The strong uptake of Flytxt's AI solutions among digital marketplace-operating CSPs highlights its efficacy in driving autonomous operational decisions and fostering scalable value creation.
(With inputs from agencies.)
- READ MORE ON:
- Flytxt
- AI
- Gartner
- telecom
- Niya-X
- customer engagement
- CSPs
- Magic Quadrant
- decision-making
- autonomous
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